This policy explains what the Dhun app, Dhun Installer and dhun.me collect, and why. If you do not accept this policy, do not install or use Dhun. By creating an account or using the app, you confirm that you have read and accepted it.
What we collect
- Account details: your name and mobile number, and your password in a protected, hashed form. We cannot read your password.
- Location: your approximate or precise position, accuracy and speed, only while Dhun is open on your car screen and only if you allow the location permission.
- Plan and payment records: the plan you bought, dates, amount, coupon used, and order and payment reference numbers. Card, UPI and bank details are handled by Razorpay. We do not receive or store them.
- Usage records: when your account was created and last active, and the app version in use.
Why we use your location
Your plan is for one person. We use location only to protect accounts: to check that a single account is not being shared or used on more than one device or by more than one person at the same time, and to look into suspected misuse.
Authorised members of the Dhun team can see your most recent position in a private admin tool for this purpose. We do not sell your location, and we do not use it for advertising.
We keep only your latest position, and each new position replaces the previous one. We do not keep a history of your trips. Location is not collected while Dhun is closed on your car screen. Your phone may show its own location indicator while this happens.
You can stop this at any time by removing Dhun's location permission in your phone settings. If you do not accept this use of location, please do not use Dhun.
How we use your other information
- To create your account, sign you in and keep it secure.
- To sell plans, record payments and give you access.
- To offer updates, some of which may be required.
- To prevent fraud and enforce our Terms.
- To answer support requests and meet legal duties.
What stays on your phone
Your sound settings and car log stay on your phone. If you sign in to YouTube inside Dhun, that sign-in stays between your phone and Google. We do not receive your Google password. Your use of YouTube is covered by Google's own terms and privacy policy.
How long we keep it
We keep account details while your account exists. We keep payment records for as long as tax and accounting law requires, even after an account is deleted.
Your choices
You can ask us to access, correct or delete your data, or withdraw your consent, by writing to hello@dhun.me. Deleting your account ends any active plan and does not lead to a refund. Withdrawing consent means you may not be able to keep using Dhun.
Security
We use encrypted connections and protected password storage, and your sign-in is encrypted on your phone. No system is perfectly secure, so we cannot promise absolute security. Please keep your password private.
Age
Dhun is for adults who hold a valid driving licence or use the car as a passenger. It is not for anyone under 18.
Changes
We may update this policy. We will change the date above, and using Dhun after a change means you accept it.
Contact
For privacy questions or complaints, write to hello@dhun.me.